Sales Policy

HKHands store respect original design and user experience of registered members and visitors. In order to ensure the smooth, transparent and fair purchases or transactions facilitated on this service platform, please read the following terms carefully to protect the rights of both buyers and sellers.

Product and Other Trading Transactions

When using this service for product or other trading transactions, each sale or contract exists only between the buyer and seller. You should require the seller to explain and clarify the quality, content, shipping, guarantees item and liability for defects of its products or other trading items in advance. In the event of a dispute arising from the aforementioned sale or other trading transaction, it is the responsibility of the buyer and seller to negotiate on their own to resolve the issue.

Product Listing

In order to maintain service quality, HKHands store will randomly check the listed products at any time. HKHands store has the absolute right to decide whether the listed product is appropriated or not. HKHands store will not be responsible for any losses caused by this service. If you do not agree, please stop using this service.

Allowed Items

(1) Original Design Items
(2) Authorized Distributed Items

Prohibited Items

(1) Non-original design and unauthorized distributed items
(2) Items in small or large quantities brought from abroad or second-hand products without purchased place information
(3) Counterfeit, pirated, infringing items
(4) Related items infringing intellectual property laws
(5) Unprocessed or seasoned food or ingredients
(6) Rental items
(7) Cigarettes and electronic cigarettes
(8) Drugs and drug-taking equipment
(9) Medications
(10) Items containing radioactive, flammable or toxic substances
(11) Live animals, conservation animals and their products
(12) Fireworks
(13) Weapons
(14) Booty
(15) Items containing or suggesting pornographic or obscene content
(16) Items containing or implying violence
(17) Personal attacks or discriminatory items
(18) Items that are offensive or discriminatory against race, religion, gender identity, disability or preach crime
(19) Other items that violate public order, social customs, or are prohibited by law
(20) Other items judged by HKHands store to be unsuitable for sale on the platform